Does NaviBatch have an official Shopify integration?

NaviBatch has a pilot foundation for authorized Shopify and custom-store order intake. A production Shopify connection still requires the store owner’s authorization, scope review, field mapping, webhook verification and acceptance testing. No official connector is claimed before it is verified.

Can a last-mile company import orders without a direct API?

A validated CSV, JSON, SFTP or signed webhook workflow may be used when it is approved and the data contract can be tested. The appropriate method depends on the platform or merchant.

Does API access mean the platform will award delivery orders?

No. Technical access does not create a commercial order contract or permission to act as a carrier. Commercial authorization, operating responsibility and technical access are separate requirements.

Order intake starts with authorization, not a logo.

NaviBatch Enterprise is designed to receive and return operational data through controlled APIs, webhooks and validated files. Every production connection still needs permission, field mapping, security review and testing.

Check integration paths Discuss a pilot

Platform and merchant names describe possible workflow sources. They do not imply affiliation, guaranteed API access or a production-ready connector.

Canonical order eventSchema example

{
  "source_order_id": "ORD-SAMPLE-1048",
  "tracking_id": "NB-DEMO-0001048",
  "service_level": "next_day",
  "delivery_address": {
    "city": "Sample City",
    "region": "CA"
  },
  "status": "accepted"
}

Fictional identifiers only. A production data contract is defined and approved per connection.

Integration readiness

Different order sources need different connection paths.

The best method is the one the platform or merchant can authorize, monitor and support—not simply the most technically impressive method.

Source	Possible intake	Required before production	Current public claim
Commerce platform	Authorized API, signed webhook or approved file exchange	Commercial permission, credentials, field contract, rate limits and acceptance testing	Qualification required
Shopify store	Store-authorized API and webhooks	Store owner approval, app scope, event verification, retry and reconciliation rules	Pilot foundation
Custom online store	API, signed webhook or scheduled export	Source authentication, idempotency, validation, error handling and status mapping	Pilot foundation
File workflow	Validated CSV, JSON or controlled SFTP exchange	Schema version, duplicate prevention, secure transfer and rejection reporting	Case-by-case

Canonical data contract

Translate every source into one stable operating model.

Platform-specific fields should be normalized before they enter route, DSP and driver workflows. Source details remain available for audit and return mapping.

IdentitySource order ID, tracking ID, merchant or platform scope and tenant ownership.

DestinationValidated address fields, access instructions and non-sensitive delivery notes.

ServiceDelivery window, service level, package count and handling requirements.

OperationsRoute, DSP, driver assignment and current lifecycle state.

EvidencePOD requirements, result timestamp, failure reason and review state.

Return mappingAuthorized upstream event name, retry policy, acknowledgement and reconciliation status.

Connection paths

Use the simplest reliable path the source supports.

A direct API is useful, but a signed webhook or validated file can be the correct first production path when it has clear ownership and reconciliation.

API pull or push

Use scoped credentials, pagination, rate-limit handling, idempotency and reconciliation for controlled order exchange.

Approval required

Signed webhook

Verify the sender, reject replayed events, acknowledge safely and retry without creating duplicate orders or statuses.

Event based

Validated file

Validate schema and required fields before acceptance, report rejected rows and preserve the original file for audit.

Controlled fallback

Sync lifecycle

A connector is not complete when the first order appears.

A reliable integration also handles duplicates, retries, partial failures, acknowledgements, status mapping and reconciliation after delivery.

AuthenticateUse scoped credentials or signed requests tied to one authorized source and tenant.

ValidateReject incomplete or malformed records before they become operational work.

DeduplicateIdempotency rules prevent retries from creating a second order or delivery result.

ReconcileCompare accepted, processed, returned and acknowledged events so missing work is visible.

Integration FAQ

Technical access and business authorization are separate.

NaviBatch can prepare the technology, but the operator still needs the right to receive and deliver the orders.

Is Shopify missing from NaviBatch Enterprise?

No. Shopify and custom-store intake are included in the planned pilot architecture. A production connection still requires store authorization, correct scopes, field mapping, webhook verification and testing.

Can NaviBatch connect to Amazon, TEMU or another marketplace?

Only when the relevant organization provides authorized access and approves the operating relationship. This page does not claim an official marketplace integration.

What happens when an API is unavailable?

An approved webhook or validated file workflow may be used if it meets authentication, schema, duplicate-prevention and reconciliation requirements.

Bring the real order source to the pilot discussion.

Tell NaviBatch which platform, store or file workflow you can authorize so the correct integration can be evaluated.

Apply for pilot Review security